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INSIGHTS

Practical notes on AI, automation, and SME operations.

Short, useful articles from consulting and delivery work — what pays back, what doesn’t, and where to start. No hype.

Regulation & data

7 November 2026 · 5 min read

Chatbot transparency rules for Swiss businesses

Since August 2026, EU rules require chatbots to say they are AI, and Swiss data protection law already expects the same. How to disclose AI to customers in a way that actually counts.

Use cases

7 November 2026 · 5 min read

Designing human approval steps that actually work

Keeping a human in the loop is the standard advice for AI automation. Recent research shows why badly designed review steps fail, and how SMEs can design better ones.

Use cases

7 November 2026 · 5 min read

What AI agents can reliably do for an SME in 2026

AI agents are everywhere in vendor marketing this year. Here is what recent research says they handle well, where they still fail, and how a Swiss SME can pilot one safely.

Adoption & economics

7 November 2026 · 5 min read

Why small firms trail large ones on AI adoption

Eurostat and OECD figures show a wide AI gap between small and large European firms. What drives it, where Swiss SMEs stand, and how a small business can close it sensibly.

Use cases

31 October 2026 · 3 min read

Where Swiss SMEs should start with AI automation

A practical starting point for small and medium businesses in Switzerland — how to find the workflow worth automating first, what it costs, and how to keep data protected.

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