LEGAL / PRIVACY

Effective 7 November 2026

Privacy Policy

This notice explains how Dahdah.ch processes personal data when you use this website, contact us, or book a Free AI Readiness Audit.

1. Controller and contact

Dahdah.ch operates this website and determines how personal data submitted directly through the website is used.

For access, correction, deletion, objection, or any other privacy request, contact us by email.

2. Data we process

When you contact us, we may process your name, work email, company, message, and any information you choose to provide.

When you book an audit, Zoho Bookings may process your name, email address, phone number if provided, company, selected date and time, timezone, booking metadata, and optional answers entered in the booking form.

Website hosting and security providers may process technical request data such as IP address, browser information, timestamps, and server logs when necessary to deliver and protect the website.

3. Why we process data

We use personal data to answer enquiries, schedule and deliver audits, prepare opportunity maps, maintain website security, and take steps requested before a possible service engagement.

Where the GDPR applies, processing is based on steps before entering a contract, legitimate interests in operating and securing the service, legal obligations, or consent where requested. Processing is also handled with the Swiss FADP requirements in mind where applicable.

4. Zoho Bookings scheduling

Zoho Bookings, a service of Zoho Corporation, provides the booking page for audits. The embedded booking page loads only after you choose to load it, and you can also open it directly on zohobookings.com. You can avoid it entirely and arrange an audit by emailing us instead.

Booking data may be processed outside Switzerland, including in the United States. Zoho's own privacy policy, cookies, retention practices, subprocessors, and data protection terms apply to that processing.

The booking page is used only for scheduling. The Swiss data-hosting option described for client automation solutions does not mean Zoho Bookings data is hosted in Switzerland.

5. Cookies and analytics

No third-party analytics provider is enabled by Dahdah.ch at launch. The site emits local measurement events inside the browser, but those events are not sent to an analytics service.

Zoho Bookings may use cookies or similar technologies after its booking page is loaded. If you do not want it to load, contact us by email to arrange the audit.

6. Retention and sharing

We retain enquiries, booking information, and engagement records only for as long as needed for the stated purposes, legal obligations, dispute resolution, and security.

We do not sell personal data. We share it only with service providers needed to run the website, communications, scheduling, and agreed services, or when law requires it.

7. Your rights

Depending on applicable law, you may request access, correction, deletion, restriction, objection, or data portability, and may withdraw consent without affecting earlier lawful processing.

You may also complain to the competent data protection authority. Contact us first if you would like help identifying the authority relevant to your location.

8. Changes

We may update this notice when our services, providers, or legal obligations change. The effective date above identifies the current version.